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CONTACT DEALER SERVICES
1.800.639.4068

Your total business
support package, 24-7

Execucom — answering your need for ‘round the clock support.

Product services and features galore

Now you won’t have to forward customers to an impersonal voicemail system—and risk giving them reason to turn to your competition. Instead, our expertly-trained, U.S.-based Associates will be there 24/7 to address your customers’ needs as only a real person can.

Imagine having a full-time “receptionist”—without having to spend thousands of dollars to hire someone who only covers you 40 hours a week. With Execucom’s Virtual Receptionist, you now have an easy-to-use virtual answering machine that works via your phone company’s voicemail services.

Don’t risk letting a valuable lead slip through your fingers. Whether your staff is tied up in a meeting or off the clock, our trained professionals will be there to provide a human voice to prospective customers and capture the leads that build your bottom line.

Appointments are the lifeblood of your business. So why not make it more convenient for customers to make them? Rely on Execucom Associates to assist customers with making appointments 24/7 and to update you on any changes or cancellations—even when your office staff is not available.

When your customers are ready to buy, we’ll smooth the way to checkout. Our U.S.-based team is available 24/7 to respond to customer questions by phone, click-to-call, web chat or web form contact responses.

These days, there is no such thing as “normal business hours.” You need to keep the connection to customers going strong all day—and Execucom is there to deliver consistent customer support, improve productivity, and increase efficiency.

Whether you need us during busy periods or after hours, Execucom provides you with personalized call answering—anytime. Our expert staff gives you the confidence of knowing that every caller will be given the most professional and attentive service—the kind that elevates your company’s image and reputation.

Deliver a personalized level of service to your Spanish-speaking customer base—without the extra expense of hiring a staff. Execucom’s bilingual experts provide a high-quality yet cost-effective solution that make your customers feel valued.

100% US based support services

Made in the USA

Execucom, and its employees are located in the US. We never have and never will off-shore any part of our call-center services. We believe in understanding our customers and their culture here in the US.

We provide services for 100’s of industries from small start-ups to fortune 500’s

“Vivint Smart home is opening the door to the connected home of the future.”
Fast Company
Good
Starter
$110 / month

Includes 100 minutes of operator time, 1 hr of service training, included email/text outbound notification

  • Service training is associated with training our staff on your custom tools and functions
  • Base rate for operator training is $35/hr beyond the included 1 hr Operator time beyond the initial 100 minutes is billed at $0.73/min (6 second rounding)
  • The secure supervised texting service is an optional app that encrypts text messages, and gives tracking. This package includes a single device compliance license
  • We can speak more about this optional tool after you have had a chance to review
  • If combined with Alarm Monitoring (more than 250 accounts monitored) $0.71/min (external origin) & $0.64/min (Internal)
  • Dealers in good standing with more than 250 active accounts monitored at Centralarm, we will discount tiered services bundle base prices by $100 per 250 accounts monitored up to 1.000 accounts.

Better
Extended Network
$245/ month

Includes 100 minutes of operator time, 1 hr of service training, included email/text outbound notification

  • Service training is associated with training our staff on your custom tools and functions
  • Base rate for operator training is $35/hr beyond the included 1 hr
  • Operator time beyond the initial 100 minutes is billed at $0.73/min (6 second rounding)
  • The secure supervised texting service is an optional app that encrypts text messages, and gives tracking. This package includes a single device compliance license
  • We can speak more about this optional tool after you have had a chance to review
  • If combined with Alarm Monitoring (more than 250 accounts monitored) $0.71/min (external origin) & $0.64/min (Internal)
  • Dealers in good standing with more than 250 active accounts monitored at Centralarm, we will discount tiered services bundle base prices by $100 per 250 accounts monitored up to 1.000 accounts.

Best
Power User
$545 / month

Includes 100 minutes of operator time, 1 hr of service training, included email/text outbound notification

  • Service training is associated with training our staff on your custom tools and functions
  • Base rate for operator training is $35/hr beyond the included 1 hr
  • Operator time beyond the initial 100 minutes is billed at $0.73/min (6 second rounding)
  • The secure supervised texting service is an optional app that encrypts text messages, and gives tracking. This package includes a single device compliance license
  • We can speak more about this optional tool after you have had a chance to review
  • If combined with Alarm Monitoring (more than 250 accounts monitored) $0.71/min (external origin) & $0.64/min (Internal)
  • Dealers in good standing with more than 250 active accounts monitored at Centralarm, we will discount tiered services bundle base prices by $100 per 250 accounts monitored up to 1.000 accounts.